Breakwater Partners has a track record of resolving complex operational crises under pressure, with limited information, and on defined timelines.
Start a conversation →What we do
We operate under high pressure and with limited information, making data-driven assessments and decisions where others would wait. We don't waste time on lengthy diagnostics, we step in, take ownership, and get the work moving.
Types of engagements
Stabilisation and resolution of complex operational crises including product recalls, regulatory escalations, and public-facing incidents requiring immediate command structure and decisive action.
Performance recovery for portfolio companies and business units, including diagnostic, restructuring design, and execution support.
Stalled, mis-scoped, or politically entangled programmes brought to delivery through structured intervention and direct ownership.
How we work
The environments we operate in do not permit lengthy analysis. We move quickly to listen, assess the situation and define clear objectives and success measures. From there, we build a first roadmap, assemble the necessary team, and begin execution immediately.
We take ownership of the problem and contain it. Working across every layer of the organisation, from boardroom to floor, we steer the team towards the solution, fill operational gaps where needed and iterate continuously with our stakeholders until the situation is under control.
We don't leave until the job is done. Once the situation is stable and the organisation is ready to carry it forward, we hand back and step away.
Three commercial engagement models
End-to-end operational delivery by Breakwater and our specialist ecosystem partners (e.g. AI specialists, third-party customer service providers, legal counsel, PR experts). By drawing on an established network of proven specialists, this model enables rapid scale-up, immediate access to deep operational expertise, and accelerated execution under demanding timelines.
Joint operational delivery model combining Breakwater, specialist ecosystem partners, and client personnel into a single integrated team. This approach strengthens internal capability while providing the additional expertise, capacity, and execution support required for complex situations.
Breakwater provides programme leadership and coordination while execution remains with the client team. This approach builds capability from within the organisation and enables quicker offboarding.
Why us
Most operational issues aren't solved through process alone. They're solved by the right mindset. We bring four operating principles to every engagement.
When the clock is ticking, we focus on what matters, not what feels urgent. If the situation on the ground evolves, we adapt.
No window dressing. No fluff. We believe complex situations are resolved faster when information moves clearly and directly across teams and leadership structures.
We go deep into systems, data, and frontline realities to establish first-hand understanding rather than relying on assumptions or summaries. We trust data, not anecdotes.
We bring structure where there is chaos. We operate effectively in high-stakes environments, maintaining clarity and decisiveness when timelines compress and uncertainty increases.
What we won't do
References
Looking for more detail?
Our most detailed case study covers a large-scale European recall recovery delivered under acute time and financial pressure. Share a few details and we will send it across.
Get in touch
In urgent or escalating situations, time is of the essence. A confidential initial conversation—usually under an hour—helps assess the issue and whether Breakwater is the right firm to act.
Bas de Heus
Partner
Operator with a general-management background across industrial, mobility, and scale-up environments, including senior operational roles at Pon and as CCO of a venture-backed mobility company. Bas led the design and build of the response to a large-scale European product recall under acute insolvency pressure. He thrives in complex situations, combining quick conceptual thinking with persistence, grit, and positivity.
Nicolaas Ravesloot
Partner
With a background spanning restructuring advisory at KPMG and operational and commercial leadership at AkzoNobel, Nicolaas brings broad experience across disciplines and organisational levels. He recently led the replacement production and supply-chain workstream for a large-scale product recall, overseeing the removal and replacement of more than 19,000 affected units across three continents. His problem-first approach brings structure and disciplined execution to complex situations, while his calm, constructive communication style and strong listening skills enable him to operate effectively at every level of an organisation.
Amsterdam · The Netherlands